Business Analyst

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Business Analyst Location: Aspect House, Blantyre – hybrid working (2-3 days in the office) Salary: From £32,400+ Permanent, Full Time Help us create a better future, quicker Are you passionate about using data and insight to solve problems, improve customer outcomes and drive meaningful change? ScottishPower is looking for a Business Analyst to help shape and improve customer operations across our Customer Business function, with a particular focus on Social Media and Homemove. What you’ll be doing This is an opportunity to influence how we manage and enhance customer experiences across high-profile channels including Facebook, Facebook Messenger, X, LinkedIn, Instagram, YouTube and Trustpilot. Working in a fast-paced environment, you'll use data, performance insight and root cause…